Our client is searching for a Technical and Administrative Systems Officer to join their team in Akasia

Job Description:

The Technical and Administrative Systems Officer is responsible for assisting the Technical Administrative Manager in managing and optimising all technical, administrative, and system-related processes and procedures within the organisation, including both IT and non-IT systems. The role involves ensuring efficient operations, maintaining system integrity, and implementing best practices to enhance overall performance.

The ideal person will have the following skills: 

• Must have Advanced Excel skills (be able to use formulas, pivot tables, graphs, design dashboards, work across multiple sheets, vlookups, etc).
• Must love learning new systems – we want to train this person on SoloPlan as a SuperUser (the courses are charged in Euros).
• Must be able to work on systems as SuperUser or Administrator – settings, adding new users, permissions, reports etc.
• Must love IT and Systems – not from an “IT perspective” but an “End-User perspective”.
• Must love Admin and creating Admin Systems
• Attention to detail, data quality and integrity essential

Key Responsibilities:

• Assist with the management and maintenance of IT and non-IT systems.
• Assist with the development and implementation of technical and administrative procedures and policies.
• Assist with the smooth operation of all technical systems and infrastructure.
• Assist with overseeing system upgrades, configurations, and installations.
• Coordinate and supervise administrative tasks and support services.
• Provide technical support and troubleshooting assistance.
• Monitor system performance and address issues promptly.
• Ensure compliance with relevant regulations and standards.
• Manage system security and data protection protocols.
• Collaborate with other departments to streamline processes and improve efficiency.
• Maintain accurate records and documentation of system configurations and administrative activities.
• Regular training sessions on system usage and best practices should be conducted for staff.
• Assist with the evaluation and recommendation of new technologies and tools to enhance system performance.

Qualifications:

• Gr 12 or equivalent (essential)
• Qualification in Information Technology, Business Administration, or a related field (advantage).
• MS Office, especially Advanced Excel (essential)

Knowledge & Experience:

• 2 to 4 years of proven experience in managing technical and administrative systems.
• Strong knowledge of IT infrastructure, systems management, and administrative processes.

Skills & Abilities:

• Excellent organizational and multitasking skills.
• Strong problem-solving and analytical abilities.
• Proficiency in relevant software and tools.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and a high level of accuracy.

Languages:

• Afrikaans & English